Utility Service Connection

Important: the Town cannot transfer utilities from a property owner without documentation showing that a property has legally changed ownership (recorded deed, closing disclosure, or HUD statement after closing).

The steps required to establish Water & Wastewater Service through the Town of Oak Island are listed below. For further questions or concerns, contact the Customer Service Division of the Finance Department, by calling 910-278-5011, or emailing customerservice@oakislandnc.gov.

New Property Owners

To Apply for Water & Wastewater Service:

NOTE: Applications cannot be accepted prior to closing
Fill out and submit an Application for Water & Wastewater Service (or download the Application for Water & Wastewater Service(PDF, 210KB))
Provide a copy of Closing Disclosure and Drivers License
Provide a Proof of Ownership if closing as a business

Tenants

To Set Up Utility Services:

NOTE: Tenants will need to submit applications in-person at Town Hall (applications cannot be submitted online)
Tenant Applications will require a $230 deposit for water service

To Transfer service back to owner when vacating

Fill out and submit the Utility Service Transfer Request Form (or download the Utility Service Transfer Request Form(PDF, 128KB))
Provide a forwarding address for the final bill or refund of deposit

Bank Draft Services

The Bank Draft Service allows your checking account to be drafted for the balance due on your account on the due date.

To establish service:

Fill out and submit the Public Utilities Bank Draft Authorization Form (or download the Public Utilities Bank Draft Authorization Form(PDF, 97KB))
Provide a voided check
Provide a copy of your driver's license

Online Fillable Forms

Tax & Utility Bill Search

For assistance with reviewing prior property tax and utility bill information, please contact the Customer Service Division of the Finance Department directly, by calling 910-278-5011 or emailing customerservice@oakislandnc.gov.